The Regal Collection (“We,” “Us,” “Our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how We collect, use, and safeguard your personal data when you visit Our website www.theregalcollection.co.uk (“Our Site”). Please read this policy carefully to understand Our views and practices regarding your personal data and how We will treat it.
1. Information About Us
1.1 Our Site is owned and operated by The Regal Collection, a luxury serviced accommodation provider.
1.2 If you have any questions about this Privacy Policy, you can contact Us via email at [email protected].
2. What Data We Collect
We may collect and process the following data about you:
- Personal Information – Name, email address, phone number, billing details, and any information you provide when booking accommodation or making inquiries.
- Technical Data – IP address, browser type, operating system, and other technical information collected automatically when you visit Our Site.
- Usage Data – Information on how you use Our Site, such as pages visited and time spent on each page.
- Marketing Preferences – Your preferences in receiving marketing communications from Us.
3. How We Use Your Data
We use your data to:
- Provide, manage, and improve Our accommodation services.
- Process bookings, payments, and customer support requests.
- Personalize your experience on Our Site.
- Send promotional materials (only if you have opted in to receive them).
- Comply with legal obligations and enforce Our terms and conditions.
4. How We Store and Protect Your Data
4.1 We take appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure.
4.2 Your data is stored securely within the UK and may be processed outside the UK in compliance with data protection laws.
4.3 We retain your data only as long as necessary for the purposes stated in this policy or as required by law.
5. Sharing Your Data
We do not sell, rent, or trade your personal data. However, We may share your data with:
- Service Providers – Third-party companies that assist in providing Our services (e.g., payment processors, IT support, and booking platforms).
- Legal and Regulatory Authorities – If required by law or to protect Our rights and business interests.
- Business Transfers – In the event of a sale, merger, or acquisition, your data may be transferred as part of the transaction.
6. Your Rights
You have the following rights under the UK GDPR:
- Access – Request a copy of the personal data We hold about you.
- Correction – Request corrections to inaccurate or incomplete data.
- Erasure – Request deletion of your personal data where applicable.
- Restriction – Request limited processing of your data in certain circumstances.
- Objection – Object to the processing of your data for marketing purposes.
- Data Portability – Request transfer of your data to another service provider.
To exercise any of these rights, please contact us at [email protected].
7. Cookies and Tracking Technologies
We use Cookies and similar tracking technologies to improve your browsing experience. For more information, please refer to our Cookie Policy.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and We encourage you to review it regularly. Your continued use of Our Site after changes are made constitutes acceptance of the revised policy.
Last Updated: 2025
For any questions about this Privacy Policy, please contact us at [email protected].
Copyright 2025